What is Saffron Skins?
Saffron Skins is an online store offering a wide range of cosmetics, skincare, personal care, and wellness products. We focus on providing authentic products at fair prices, all in one place for your convenience.
Are your products genuine?
Yes. All products sold on Saffron Skins are 100% authentic. We source directly from trusted suppliers and authorized distributors. We do not allow third-party sellers on our platform.
Where do you ship from?
All orders are stored, packed, and shipped directly by us from our facilities. This allows us to maintain quality control and faster processing.
How long does delivery take?
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Usually delivered within 4–7 business days
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Pre-orders: May take 10–20 days, depending on product availability
Delivery timelines may vary during promotions or public holidays.
What payment methods do you accept?
We currently accept:
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Cash on Delivery (COD) (available for eligible locations)
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PayPal
Payment options shown at checkout may vary based on your location.
Is Cash on Delivery available for all orders?
Cash on Delivery is available within the india only and may depend on courier coverage. Some locations or order types may not be eligible.
How can I track my order?
Once your order is shipped, an Air Waybill (AWB) number will be sent to your registered email or mobile number so you can track your delivery.
9. What if an item is unavailable after I place an order?
If an item becomes unavailable:
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You will be notified by email or phone
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The unavailable item will be automatically refunded
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The remaining items (if any) will still be shipped
Unavailable items are not placed on backorder.
What is your return policy?
We offer a 7-day return window for eligible items.
Returned products must be unused, unopened, and in original packaging.
Please review our Return & Refund Policy for full details.
Are discounted items eligible for return?
Discounted or clearance items may be marked as final sale and may not be eligible for return unless received damaged or incorrect.
Can I cancel my order after placing it?
Order cancellations are possible only before shipment. Once an order has been dispatched, it cannot be cancelled.
How do I contact customer support?
If you need help with an order or have any questions:
Email: info@saffronskins.in
Phone: +919003465134
Our support team is happy to assist you.
